Terms

Last updated 20 August 2026. These terms cover the use of this website and describe, in plain English, how we work with clients. The specific terms of any engagement are set out in the agreement we sign with that client, and that agreement takes precedence over this page.

This website

The words, design and code on this website are ours. The screenshots on our work page show websites we designed and built; the business names, logos and photographs within them belong to those businesses and are shown to illustrate our design work. They are concept builds, not a claim that those businesses are or were our clients. If you are one of those businesses and would prefer your work not appear here, tell us and we'll remove it.

We keep this site accurate, but nothing on it is a quote, an offer or professional advice. Anything we say about what a website can do is a description of the work, not a guarantee of a commercial outcome.

How our engagements work

• We build before you buy. The concept website we show you is produced at our own cost and carries no obligation. It stays ours until an engagement begins.
• Ongoing, not a project. Our work is a monthly arrangement covering the website, your Google presence and the agreed services, rather than a one-off build with a hand-off at the end.
• Month to month is available. Longer terms attract better pricing, and where a setup fee has been waived in exchange for a term, cancelling early makes that fee payable. We'll always put which option applies in writing before you commit.
• You own the work. Your domain is registered in your name. The website, its content and its assets are yours, and your enquiry history exports on request. If you leave, it goes with you.
• What we need from you. Content you supply — text, photographs, logos — needs to be yours to use, or licensed for it. We'll flag anything that looks like it isn't.
• Cancelling. Either of us can end an ongoing arrangement with reasonable written notice, set out in the agreement. We don't hold sites, domains or data hostage over a departure.

Liability

Nothing here limits rights you have under the Australian Consumer Law. Beyond those rights, our liability for any engagement is limited to re-supplying the service or refunding what you paid for the part of it that went wrong.

Getting in touch

Questions about any of this go through the contact page.